- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
The Best Auto Repair Shop in Riverside and Moreno Valley for over 20 years. The are Knowledgeable about all our cars. I highly recommend them for Smog's and all repairs. Awesome Shop, give them a call!~ Alice M.
My family never trusted anybody but my father to work on all of our vehicles, when he passed away three years ago we were all desperate to find someone that we could trust to work on our vehicles. When we found Scotty's and saw the way that he and his wife ran the business we knew the entire family would stick with Scotty's because of their sincere honesty, their affordability and their family oriented way of running the business. I highly recommend Scotty's!~ Hannah J.
